Troubleshooting
[T02 & M02 & M02S] How to Print in Color
1. For T02 Print black font or patterns on colorful stickers. A colorful effect can also be achieved by using colorful stickers with black font. These are black font on colorful stickers , suitable for the T02 Printer： Purchase Link: Black on ...
[M832] How to Improve Print Quality
1. Maintain a High Battery Level for the Printer. To avoid compromised print quality, keep the printer's battery sufficiently charged. Should the battery level fall below 30%, we recommend charging it for 2 hours prior to printing. The printer's ...
[P831] How to Enhance the Printing Quality
1. Maintain a High Battery Level for the Printer Please check the battery level of the printer. If it is lower than 30%, the printing performance of the printer may be affected by the power level. Please charge it in time. You can go to the mobile ...
[T02 & M02 & M02S] How to Enhance Print Quality
1. Maintain a High Battery Level for the Printer. To avoid compromised print quality, please keep the printer's battery sufficiently charged. Please check the battery level of the printer. If it is below 30%, please charge it for 2-3 hours before ...
[T02 & M02 & M02S] How to Charge Your Printer Correctly
1. Please switch another cable and make sure using 5V-2A power adapter. 1. Please Try with different data cables. 2. Please reconfirm that the output voltage of the charging head in use is 5V-2A. Fast chargers with output voltage exceeding 5V may ...
[M832] How to Prevent Blank Printouts
Blank printouts can typically be attributed to the following reasons: Incorrect Paper Type / Improper Paper Loading 1. Confirm Paper Type： Mare sure you are using the thermal print paper, you can verify it by checking the packaging or the product ...
[M832] How to Charge Your Printer Correctly
1. Ensure the connection is correct. Insert the Type-C end of the USB cable into the M832's Type-C charging port, and plug the Type-A end into the power adapter's Type-A port. 2. Make sure using a DC 5V 2A power adapter. You can verify whether the ...
[P831] How to print with ribbon correctly
If the App is showing a "Ribbon Abnormal" error, follow these steps to resolve the issue. 1. Confirm the Error Message Ensure the error message in the app matches the one shown in the image below. 2. Check the Ribbon Installatioin Open the printer ...
How to get the best printing effect of barcode
1.Printing from a phone Please download the Labelife software from the Google Store or Apple Store.After the printer is successfully connected to the Labelife, please follow the steps below to adjust your print quality to 4 and print speed to 2. ...
【Labelife】How to Check Paper Status for PM241-BT Printer
If you encounter such an error message when printing with a printer on the Phone Labelife APP, please follow the steps below to check our operation. 1. Please check if there is any dirt on the print head of your printer. Turn off the power of the ...
[PM241BT]How to Avoid Printing Blank Content
1. Make sure your labels are “Thermal paper” and the print side is facing up Please make sure the tear-off side of the label is facing up. 2.Please make sure you are using the original 24V-2.5A power adapter 3. Reset the printer 3.1 Press the button ...
【Labelife APP】How to Connect WI-FI Shipping Label Printer Correctly
Applicable to PM-344-WF/247/248/249-WF 1.Check if the phone system Bluetooth is turned on Using the App requires turning on Bluetooth and location permissions. You can turn them on in the system settings of your mobile device and then try to connect ...
【PM-344-WF】The Reason for Printer Setting Tool shows that Configure failed
If the prompt shown in the picture below appears when you configure the network for the WIFI printer, please follow the steps below to check our operation 1. Check the Wifi name and Password 1.1 In the Wifi input box, enter the Wifi name that your ...
What to do if Printer Setting Tool do not Detect PM-344-WF Printer？
As shown in the figure below, the Printer Setting Tool did not automatically detect the printer. You can perform the following operations to troubleshoot: 1.Reset the power switch When the printer power switch is turned on and printing paper is ...
How to Get High-quality Printing Results for D520-BT
1.Use the original power adapter Check whether the machine's power adapter is original. Please ensure that the power adapter used is original（output 24V-2.5A） 2.Clean the Printer Head Open the cover and clean the Printer Head with alcohol pads (Any ...
[PM241BT]How to get high-quality printing results
This article also applies to models with similar structures:PM-245-BT/PM-249-BT series. 1.Use the original power adapter Check whether the machine's power adapter is original. Please ensure that the power adapter used is original（output 24V-2.5A） ...
【Labelife APP】How to Connect Bluetooth Shipping Label Printer Correctly
Applicable to PM-241-BT/D520-BT/PM-245-BT/PM-249-BT 1.Download the Labelife App Download the Labelife App from Google Play or Apple App Store on your mobile phone. Labelife on the Google Play Labelife on the App Store (apple.com) 2.Enable the ...
What to do if Labelife(PC) do not Detect the PM-241-BT Printer by USB Port?
1.Connect to another USB port on your computer Re-plug the cable connected to the computer or connect it with another USB port. 2.Reinstall the driver Reinstall the driver and repeat step one. Follow the steps below to reinstall the driver: Before ...
What to do if Labelife(PC) do not Detect the PM-246S Printer?
1.Connect to another USB port on your computer Re-plug the cable connected to the computer or connect it with another USB port. 2.Reinstall the driver Reinstall the driver and repeat step one. Follow the steps below to reinstall the driver: Before ...
[D520-BT]Labelife APP Alert for the Note of Paper Jam
Please follow the steps below to enable the printer to feed paper normally. 1. Print side facing up Make sure your labels are properly loaded with the print side facing up. Make sure your labels are thermal-sensitive labels. 2.Check paper size ...
【PM-241-BT】Labelife APP Alert for the Note of Paper Jam
Please follow the steps below to enable the printer to feed paper normally. This article also applies to models with similar structures:PM-245-BT/PM-249-BT series. 1. Print side facing up Make sure your labels are properly loaded with the print side ...
How to Ensure PM-241-BT/PM-246S Feeding Paper Correctly
Feeding the printer paper to the correct position is the first step to ensure normal printing. Please check whether the following steps are completed. This article also applies to models with similar structures:PM-245-BT/PM-249-BT series. 1.Use the ...
Reasons for D520-BT Flashing Red Lights
Flashing red light indicates a paper jam or the dust/contaminants affecting the Print Head.Please refer to the following steps to restore the printer to normal printing status. This article is also applicable to incorrect printing or skip pages when ...
Reasons for PM-241-BT/PM-246S Flashing Blue Lights
The blue light flashes or the blue light flashes when you click Print: This is usually caused by a paper jam or the dust/contaminants are affecting the Print Head. Please follow the steps below to enable the printer to feed paper normally. This ...
Reasons for PM-241-BT/PM-246S Flashing Purple Lights
Quickly flashing purple light indicates printing pause. If the printer cannot print normally after clicking the paper feed button, there may be a poor connection with the printer that causes printing to be paused. This article also applies to models ...
Reasons for PM-241-BT/PM-246S Flashing Red Lights
Slowly flashing red light indicates the printer cover is not closed.Please close the printer cover tightly again.Quickly flashing red light indicates a lack of paper. Please refer to the following steps to restore the printer to normal printing ...
Power on the Shipping Label Printer
1. Make sure the plug has power. 2. Verify the connection from the power cord to the adapter, ensuring the cable connected to the printer is firmly inserted into the power adapter. 3. Make sure the plug into the printer is fully inserted. 4. Turn the ...