If your printer model is PM-241-BT, please send us a screenshot of the printer version, and we can help you upgrade the printer firmware to try to solve the problem of unclear printing.
1.Use the original power adapter Check whether the machine's power adapter is original. Please ensure that the power adapter used is original(output 24V-2.5A) 2.Clean the Printer Head Open the cover and clean the Printer Head with alcohol pads (Any ...
1. Maintain a High Battery Level for the Printer Please check the battery level of the printer. If it is lower than 30%, the printing performance of the printer may be affected by the power level. Please charge it in time. You can go to the mobile ...
Quickly flashing purple light indicates printing pause. If the printer cannot print normally after clicking the paper feed button, there may be a poor connection with the printer that causes printing to be paused. This article also applies to models ...
Slowly flashing red light indicates the printer cover is not closed.Please close the printer cover tightly again.Quickly flashing red light indicates a lack of paper. Please refer to the following steps to restore the printer to normal printing ...
1. Maintain a High Battery Level for the Printer. To avoid compromised print quality, keep the printer's battery sufficiently charged. Should the battery level fall below 30%, we recommend charging it for 2 hours prior to printing. The printer's ...