Reasons for PM-241-BT/PM-246S Flashing Blue Lights

Reasons for PM-241-BT/PM-246S Flashing Blue Lights


The blue light flashes or the blue light flashes when you click Print: This is usually caused by a paper jam or the dust/contaminants are affecting the Print Head.
Please follow the steps below to enable the printer to feed paper normally.

This article also applies to models with similar structures:PM-245-BT/PM-249-BT series.

1. Restart the printer and run automatic label recognition 

Notice:Please turn off the printer, put in at least three sheets of label paper, and close the printer cover tightly.

For gap paper:

Insert a label and make sure it is straight and smooth. When the printer is in standby mode, press and hold the feed button until the indicator light flashes blue 2 times, then release the feed button.

For black mark paper:

Insert a label and make sure it is straight and smooth. When the printer is in standby mode, press and hold the feed button until the indicator light flashes blue 3 times, then release the feed button.

2. Clear the printer print queue:

After the printer jams, if there are still print tasks in the print job pool, the printer will jam again after it is turned on. Please follow the instructions in the pictures to clear the print tasks.

For Windows:



For Mac：



For Labelife app:




3.Clean the printer head

You can check this video to know:How to clear the Printer head
 

If the problem persists, please provide us with the following information to Email: bestservice2012@outlook.com

  1. Videos of some of the operations and the details of the printer flashing the blue light.
  2. The printer serial number starting with Q.

    • Related Articles

    • Reasons for PM-241-BT/PM-246S Flashing Red Lights

      Slowly flashing red light indicates the printer cover is not closed.Please close the printer cover tightly again.Quickly flashing red light indicates a lack of paper. Please refer to the following steps to restore the printer to normal printing ...

    • Reasons for PM-241-BT/PM-246S Flashing Purple Lights

      Quickly flashing purple light indicates printing pause. If the printer cannot print normally after clicking the paper feed button, there may be a poor connection with the printer that causes printing to be paused. This article also applies to models ...

    • Reasons for D520-BT Flashing Red Lights

      Flashing red light indicates a paper jam or the dust/contaminants affecting the Print Head.Please refer to the following steps to restore the printer to normal printing status. This article is also applicable to incorrect printing or skip pages when ...

    • How to Ensure PM-241-BT/PM-246S Feeding Paper Correctly

      Feeding the printer paper to the correct position is the first step to ensure normal printing. Please check whether the following steps are completed. This article also applies to models with similar structures:PM-245-BT/PM-249-BT series. 1.Use the ...

    • 【PM-241-BT】Labelife APP Alert for the Note of Paper Jam

      Please follow the steps below to enable the printer to feed paper normally. This article also applies to models with similar structures:PM-245-BT/PM-249-BT series. 1. Print side facing up Make sure your labels are properly loaded with the print side ...