[Phomemo Mini Printer and Portable Printer] How to find the printer's serial number (SN)?
There are three ways to access the SN of the printer: Connecting to "Phomemo" App/Printing a self-test page/Scanning the QR code on the printer
1. Option1: Connecting "Phomemo" App to access SN
- Open the "Phomemo" App.
- Tap the printer icon in the upper right corner to search for and connect the printer.
2. Option2: Print a self-test page to access SN
- Ensure that you are using thermal printing paper (you can verify this through the packaging or the product listing).
- Confirm that you have loaded the printing paper correctly (the thermal-sensitive side of the paper should be facing the print head directly).
- Double-click the power button to print a self-test page. It should print as shown below.
3. Option3: Scanning the QR code on the printer to access SN
- Locate the scannable QR code on the device and using your phone to scan it. (Note: the image below is just an example.)
- You will be redirected to a webpage as shown below. Find the serial number (SN) that starts with a "Q", take a screenshot of this page or copy it and send to us.
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