Connect the printer directly to your Mac using a USB cable. (Please avoid using a USB hub)
If your Mac only has USB-C ports, please use one to one USB-C to USB-A adapter. And make sure the adapter is connected to the PC, not the printer.
3. How to verify if the printer is powered on correctly.
You can verify if the printer is powered on by unplugging the cable and checking the indicator light. If the indicator is off, the printer is not powered on correctly.
Press and hold the power button for 2~3 seconds to power it on.
4. How to verify if the printer connect to your Mac correctly.
On your Mac, open "System Perferences", click "Printers & Scanners" and then click the "+" to add a printer.
If "M08F" is displayed, it confirms that the connection is correct.
5. If the issue persists, please contact our support team and provide the following information: