[M08F] How to Charge Your Printer Correctly

[M08F] How to Charge Your Printer Correctly

1. Ensure the connection is correct.

Insert the Type-C end of the USB cable into the M08F's Type-C charging port, and plug the Type-A end into the power adapter's Type-A port.


2. Make sure using a DC 5V 2A power adapter.

You can verify whether the charger you're using outputs 5V 2A by checking its specifications.

Note: The printer only supports DC 5V 2A adapters and does not support fast-charging devices.

3. Check the indicator light status while charging.

After connecting the printer to a power outlet using the adapter, please check the status of the indicator light.
  1. If the light is flashing green, the printer is powered on and charging.
  2. If the light is alternating between red and green, the printer is powered off and charging.
  3. If the light is off, the battery is depleted. Charge the printer for 4 hours and check again.
      

4. How to check the current battery level.

  1. Unplug the power cable and power on the printer.
  2. Load a thermal print paper into the printer.
  3. Double-press the power button to print a self-test page.

5. Reset the printer and try to charging agian.

  1. While the printer is charging, gently poke the small reset hole near the charging port using a paper clip or similar tool.
  2. Allow the printer to charge for 30 minutes, then restart it to check if it's functioning properly.
      

6. If the issue persists, please contact our support team and provide the following information:

  1. A photo of the power adapter you're using (refer to Setp 2).
  2. A demo video about the charging issue (please record while the cable connected so we can see the status of the indicator light).
  3. Your order number, purchase date, and purchase platform.

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